Privacy Policy


The privacy policy tells you how we use your personal information collected at this website. Please read the privacy policy before using the website or sending any personal information.

When using the site, you are accepting the things described in the privacy policy. These may change, but any changes will be posted and the change will only apply to activities and information on apure, not retroactive, basis. You should review your privacy policy whenever you visit the website to ensure that you understand how the personal information you provide will be used. Our policy is to keep personal information received from the website completely confidential and for internal purposes only. We will not share your personal information with any other party. Rest assured that we respect your privacy and process your personal data with utmost care.


We collect personal information such as name, address, email address, phone number, etc. when visitors voluntarily send us. This information is only used to meet your specific request, unless you allow it to be used otherwise, for example adding you to our emailing list. The information we collect may include your name, title, company or organization name, e-mail, phone, and birthday. We may collect certain information about your visit, such as the type of browser you use; the date and time you visit the website; the pages you visit when opening the website and the website address from which you connect directly to our website. This information is used to help improve and manage the website.


We ensure that all information obtained will be safely stored by Lotte Global Logistics Vietnam.

We process all customer data in accordance with the Personal Data Ordinance (Privacy)in Vietnam. We will not sell, share or use any personal information you provide to us for any purpose other than to speak with you about our products and services.

We only share information with government agencies or other companies that assist us in fraud prevention or investigation. We may do so when: permitted by law or as required by law; attempts to protect or prevent actual or potential fraud or unauthorized transactions; That fraud investigation has occurred. The information is not provided to these companies for marketing purposes.

The website may have links to other websites. These affiliate websites may not be under our management and we are not responsible for any affiliate websites.


The retention period is 6 months. After that, personal information will be destroyed unless customer information needs to be retained further to meet legal, regulation requirements or to protect our interests.


If you have any questions, concerns, or opinions about our privacy policy, please contact us.

We retain the right to make changes to this policy. All changes will be reflected on this website.